1. What types of products do you sell?
We sell digital unlock software and license keys for PLC, HMI, VFD, and Servo Drives of various global brands.
2. Are these products genuine and tested?
Yes. All our unlock tools and software license keys are tested and verified for professional use.
3. How will I receive my purchased product?
As digital products, you will receive download links and license keys instantly via email or directly on your account dashboard.
4. How fast will I get the product after payment?
Usually within 5-30 minutes. In rare cases, it may take up to 2 hours depending on the system or manual verification.
5. What payment methods do you accept?
We accept PayPal, credit/debit cards, bank transfer, cryptocurrency, and other secure gateways.
6. Can I get a refund after purchase?
No. Since our products are digital and instantly delivered, we do not offer refunds unless there is a duplicate payment or unresolvable technical issue. Please check our Refund Policy.
7. Is my payment information safe?
Yes. We use encrypted and secure payment gateways. We do not store your card or payment data.
8. Can I use one license key on multiple devices?
No. Each license is valid for a single PC/device unless stated otherwise.
9. Do you offer technical support?
Absolutely. Our team provides installation and basic usage support via email, Live Chat.
10. What should I do if the software doesn’t work on my system?
Contact our support immediately. We will help you resolve the issue or offer an alternative solution if applicable.
11. Do you sell PLC/HMI unlocking software for all brands?
Yes. We cover almost all major brands like Siemens, Omron, Mitsubishi, Allen Bradley, Delta, Schneider, Panasonic, and more.
12. Do you offer software updates?
For certain products, free updates are available for a limited time. Please check each product page for update policy.
13. Is it legal to use unlock software?
It depends on your local laws and the intended use. Our software is intended for ethical recovery and service maintenance only.
14. Where are you based?
We operate 100% online. Our support team serves customers globally, 24/7.
15. How can I contact you for help?
You can email us at info@plcunlock.com or message us on Live Chat
