Support

7 Days Premium Support – PLC, HMI, VFD & Servo Unlock Software Assistance

Support Duration & Availability:

  1. Validity: 7 consecutive days (starting from the day of purchase)
  2. Support: 24/7 (International time)
  3. Support Channels:
  • Any Desk
  • TeamViewer
  • Google Meet
  • Live Chat (for quick help)

System Requirements for Support

  1. OS: Windows 7, 8, 10, 11 (32-bit & 64-bit), 2. RAM: Minimum 4 GB (Recommended 8 GB+), 3. Storage: 300 MB of free disk space, 4. Others: May require .NET Framework, WinRAR, or Adobe Reader

What’s Included in This Package?

  1. Direct Technical Support – Our expert team will connect with you via Any Desk, TeamViewer, or Google Meet to troubleshoot and resolve issues directly on your computer.
  2. Installation Assistance – Facing problems installing unlock software? We’ll guide you step-by-step until it’s successfully installed.
  3. File Unlock Support – If you’re having trouble unlocking specific PLC or HMI project files, we’ll help unlock them remotely.
  4. Error Fixes – Encountering runtime errors, compatibility issues, software crashes, or licensing errors? We’ll help resolve them quickly.
  5. Basic Usage Training – We’ll walk you through the basics of using the software in a 10–20 minute live session, if required.

Terms & Conditions:

  1. Unlimited support within the 7-day period, but limited to one specific product, license, or file.
  2. Additional tools, licenses, or devices will require a separate support package.
  3. Support is limited to software use and troubleshooting – no custom programming or hardware-related support included.
  4. Our team does not provide support for physical device issues or third-party hardware configuration.

Why Choose 7 Days Premium Support Support Package?

  • You need hands-on help installing or using unlock software
  • You’re stuck with a protected file and need urgent assistance
  • You want fast, reliable remote support during a tight project deadline
  • You prefer having an expert team on standby for a full week

Buy the 7 Days Premium Support package today and enjoy peace of mind while working on your PLC, HMI, or VFD unlocking projects.


30 Days Premium Support – PLC, HMI, VFD & Servo Unlock Software Assistance

Support Duration & Availability:

  1. Validity: 30 consecutive days (starts from the date of purchase)
  2. Support Hours: 24/7 (International time)
  3. Available via:
  • AnyDesk
  • TeamViewer
  • Google Meet

System Requirements for Support

  1. OS: Windows 7, 8, 10, 11 (32-bit & 64-bit), 2. RAM: Minimum 4 GB (Recommended 8 GB+), 3. Storage: 300 MB of free disk space, 4. Others: May require .NET Framework, WinRAR, or Adobe Reader

What’s Included in This Package?

  1. Full Technical Assistance – Get expert help via Any Desk, TeamViewer, or Google Meet for installation, setup, and troubleshooting of your unlock software.
  2. Multiple Sessions Support – You can contact us multiple times over the 30-day period for any technical difficulties related to your purchase.
  3. File Unlock Help – Having issues unlocking a PLC or HMI project file? Our experts will remotely assist you in resolving it.
  4. Error Fixing & Compatibility Solutions – If your software crashes, shows errors, or fails to activate, we will help you fix it.
  5. Basic Usage Training – On request, we’ll provide short sessions to walk you through using the tool effectively.

Terms & Conditions:

  1. Support valid for all products purchased during the 30-day period.
  2. This includes assistance with unlock software usage, installation, and file-related issues.
  3. Does not include custom PLC/HMI programming or hardware device repair.
  4. Remote sessions must scheduled in advance during support hours.
  5. Misuse or use for unlicensed third-party tools will void the support.

Why Choose 30 Days Premium Support?

  • Perfect for users managing multiple small projects in one month
  • Get peace of mind during automation commissioning or file unlocking
  • Affordable and flexible option with professional-grade assistance
  • No need to buy support multiple times – use as needed for 30 days

Buy the 30 Days Premium Support package now and stay confident knowing expert help is always just a click away.


6 Months Premium Support – PLC, HMI, VFD & Servo Unlock Software Assistance

Support Duration & Availability:

  1. Validity: 6 months (180 days) from the date of purchase
  2. Support: 24/7 (International time)
  3. Support Platforms:
  • Any Desk
  • TeamViewer
  • Google Meet

System Requirements for Support

  1. OS: Windows 7, 8, 10, 11 (32-bit & 64-bit), 2. RAM: Minimum 4 GB (Recommended 8 GB+), 3. Storage: 300 MB of free disk space, 4. Others: May require .NET Framework, WinRAR, or Adobe Reader

What’s Included in This Package?

  1. Unlimited Technical Support – For 6 full months, our expert team will assist you with any PLC, HMI, VFD, or Servo Drive unlock software issues via Any Desk, TeamViewer, or Google Meet.
  2. Multi-Device & Multi-Software Support – Need help with multiple brands, devices, or unlock tools over time? This package covers them all during the 6-month period.
  3. Installation Help – Get complete support for installing unlock software or tools on any compatible system.
  4. File Unlock Assistance – Our technicians will help unlock password-protected PLC and HMI project files across various supported brands.
  5. Error Troubleshooting – Receive help resolving software errors, compatibility issues, crashes, or activation/license problems.
  6. Basic Training (On-Demand) – Need a quick walkthrough? We’ll provide short training sessions to help you get started with each tool you use.
  7. Priority Support Access – Your support requests will treated as high priority with faster response times.

Terms & Conditions:

  1. This package covers multiple tools, licenses, and brands within the 6-month period.
  2. Support limited to unlock software usage, installation, and file unlocking assistance.
  3. This does not include advanced programming, automation logic creation, or hardware troubleshooting.
  4. Support available only during the mentioned hours and must scheduled if needed outside peak hours.
  5. Misuse or repeated requests for unrelated products may result in support paused until clarified.

Why Choose the 6 Months Support Plan?

  • Ideal for engineers, integrators, and service teams managing multiple projects
  • Hassle-free support when dealing with multiple client devices or automation brands
  • Peace of mind for ongoing work – no need to buy support again for 6 months
  • Faster project completion with expert help always available

Secure your 6 Months Premium Support package today and focus on your automation work – we’ll handle the technical side.


1 Year Premium Support – PLC, HMI, VFD & Servo Unlock Software Assistance

Support Duration & Availability:

  1. Validity: 365 days (1 year from purchase date)
  2. Support Hours: 24/7 (International time)
  3. Support Platforms:
  • Any Desk
  • TeamViewer
  • Google Meet

System Requirements for Support

  1. OS: Windows 7, 8, 10, 11 (32-bit & 64-bit), 2. RAM: Minimum 4 GB (Recommended 8 GB+), 3. Storage: 300 MB of free disk space, 4. Others: May require .NET Framework, WinRAR, or Adobe Reader

What’s Included in This Package?

  1. Unlimited Technical Support for 365 Days
    Enjoy full access to our expert support team for an entire year. Whether you’re installing software, unlocking files, fixing issues, or managing updates – we’re with you every step of the way.
  2. Multi-Device & Multi-Software Support
    Covers all supported PLC, HMI, VFD, and Servo unlock tools and software under your account – ideal for engineers, automation firms, and long-term users.
  3. Remote Assistance Anytime You Need
    Get real-time help through Any Desk, TeamViewer, or Google Meet for installation, configuration, or troubleshooting.
  4. Regular Updates & Compatibility Support
    Need help adapting to new Windows versions or software updates? We provide support to keep your system running smoothly over time.
  5. Priority Helpdesk Access
    Your queries are fast-tracked with priority support, ensuring minimal downtime during critical operations.
  6. Basic Training on Request
    New to PLC or HMI tools? We’ll provide live one-on-one basic training when needed – up to 30 minutes per session.

Terms & Conditions:

  1. Covers all products purchased under your account during the active period.
  2. Support includes software installation, file unlocking, activation issues, update assistance, and general usage help.
  3. Excludes custom programming, third-party devices not listed, and physical hardware troubleshooting.
  4. Remote sessions are available with prior appointment.
  5. Support is non-transferable and tied to the original buyer or company account.

Why Choose 1 Year Support?

  • Best value for professionals or companies working long-term with automation systems
  • Eliminate the stress of future problems – we’re always here to help
  • One-time investment with 365 days of support peace
  • Maximize ROI on your software purchases with expert guidance available anytime

Get the 1 Year Premium Support package today and make your automation journey smoother, faster, and more efficient.