At PLC Unlock, accessible from www.plcunlock.com, we value your trust. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website or purchase any of our digital products, including PLC, HMI, VFD, and Servo Drive unlock software and license keys.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

PLC Unlock is a digital e-commerce platform that sells PLC, HMI, VFD, and Servo Drive unlock software and license keys for almost every automation brand globally. Since our products are digital, your data security and privacy are very important to us.

2. Information We Collect

We collect both personal and technical data to fulfill orders, improve user experience, and provide support.

a. Personal Information

• Full Name
• Email Address
• Phone Number
• Billing/Shipping Address
• Payment Information
• Order and transaction history

b. Technical Data

• IP Address
• Device type & browser type
• Location (approximate)
• Cookies and Usage Data (see section 5)

3. How We Use Your Data

We use your information for the following purposes:

• To process and deliver software and license keys
• To verify and manage payments securely
• To offer customer support and technical help
• To personalize your shopping experience
• To send order confirmations, updates, and promotional emails (you can opt out anytime)
• To comply with legal obligations and prevent fraud

4. Sharing of Information

We do not sell or rent your personal data. We may share your data only with:

• Trusted third-party services (e.g., payment gateways, email providers)
• Legal authorities (if required by law)
• Anti-fraud systems to prevent abuse

All partners are under strict confidentiality and security agreements.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Analyze visitor behavior
• Save cart/session info
• Remember preferences

You can disable cookies through your browser settings, but some features of the site may not work properly.

6. Data Security

We implement industry standard practices, including:

• SSL encryption on all transactions
• Secured servers for storing sensitive data
• Regular audits and access control

While no system is 100% foolproof, we are committed to keeping your data safe.

7. Your Rights

You have full control over your data. You can:

• Request to view or update your information
• Request deletion of your account/data
• Opt out of promotional communication
• Ask how your data is being used

Contact us at info@plcunlock.com to submit your request.

8. Data Retention

We retain personal data only as long as necessary:

• To fulfill purchases
• To meet legal and accounting obligations
• To resolve disputes and enforce agreements

After that, data is deleted or anonymized.

9. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.

10. Third-Party Links

Our site may contain links to third-party websites (e.g., Google Drive for downloads). We are not responsible for the content or privacy policies of these websites. Please review their policies separately.

11. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our operations or regulations. When we do:

• The “Last Updated” date will change
• A notice may be displayed on our homepage

You should review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@plcunlock.com
Website: www.plcunlock.com

Thank You for Trusting PLC Unlock

We appreciate your trust and assure you that your digital privacy and data security are our top priorities.